Top Guidelines Of Telus customer service

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I will never go into element as to my very own stress and anger. Suffice it to mention that right after many several hours around the mobile phone, with some quite valuable individuals, and visits to quite a few Telus merchants, I succeeded in returning the product and cancelling the account.

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@Oleginza Wrote: I named Telus CS at eight.55AM Mountain time they usually hanged up on me, indicating which i need to contact in the course of "standard Office environment several hours". Is that this for real?

Think about them as resellers. The offer you a legit product or service Telus presents, increase benefits to induce you to order. You give them that hard cash, all of your information to set up the legit merchandise.

  I see this being a squander of a every month Invoice which I trapped with for 3 yrs.  I will discontinue it quickly when it my enslavement is concluded.  This bill claims I owe extra $twenty five alarm allow price and when I make an effort to connect with their 1800 amount I get this concept you have experienced to get a clinical inform bracelet and the lady refused to respectfully let me go due to the fact I am not interested.  Named again and picked to bypass the give then have the concept the variety I've dialed has actually been changed to ___ so I get in touch with that just one and acquire precisely the same healthcare notify message, bypass that and exactly the same message, telephone number is improved but to the a single I dialed they stated it improved to.

I just got a similar contact. She mentioned her identify was Jennifer Smith (she experienced a thick accent. appropriate!) and experienced our telus acct selection.  She mentioned she'd enhance the koodo mobile acct along with the telus property service account for your loyalty bonus. She requested for any $twenty a single time setup fee.

The TELUS staff acknowledges that our operate spans several Territories and Treaty locations and we've been grateful for the standard Information Keepers and Elders who are with us now, whoever has gone before us plus the youth that inspire us.

I expend about $4500 a 12 months with Telus. In January I obtained an outdoor digital camera for $7/month but regretted it and desired to return it. It was new while in the box - only plugged in to check it. After a couple of hrs waiting within the mobile phone I figured out that there's a $340 cost to cancel. That could be a good deal for just a $fifty digicam. I pleaded While using the agent to waive the rate since I'm a faithful customer for thus lengthy. He reported a supervisor will call to debate. No person known as back.  Per month afterwards I tried yet again. Finally, in April, after eight hours about the telephone about this concern as much as that time, I gave my ultimatum… waive the Telus technical support superior cancellation cost or I cancel the many services with Telus and go somewhere else. No. So, I cancelled every thing. A disgrace, since I haven't experienced a single situation with the Television, internet, or mobile phones and preferred Telus… for over fourteen several years. Although the $7 demand persisted. Sigh. Additional hrs around the telephone. Why Is that this the sole way to speak? It's so aggravating in addition to a colossal squander of time.

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@Oleginza Wrote: I called Telus CS at 8.55AM Mountain time plus they hanged up on me, saying that I should contact all through "typical Office environment several hours". Is that this for authentic?

Family and friends don’t have to have to answer the decision Control anytime, since the system remembers the quantities that not too long ago passed the examination. Moreover, you can manage lists of numbers That ought to always be permitted or generally blocked by way of your My TELUS account.

You are going to then get a text information if the agent responds, and you can observe up at your earliest usefulness.

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